This phase was conducted by someone experienced in the Business Ability delivery model. Persons coming into the project received an initial interview either in their home, where appropriate, or a suitable venue close to their home e.g. probation office, library etc.
Following the initial interview an agreed list of activities and one to one support was provided by e-mail, phone or further meetings. This support continued until a conclusion was reached either about the viability of the business idea, suitability to run a business or other outcome.